Customer
Testimonials:
I don't normally write a review..But I had such a great experience I had to share. I contacted the Jacoby's to give me an estimate for window coverings for my entire home. Cory came out and walked the house with me we discussed my needs for each room. She prepared a proposal for me giving different options for each room and what her recommendation was for each. She worked with my budget and helped me to separate my plan into 2 phases. The first phase was installed this weekend and it looks great and installed in less than 2 weeks. I had real wood shutters installed throughout the house. Their Shutter installer really had an eye for detail and did a wonderful job. Next will be the full draperies in the master and side panels in living and dining rooms. Gary , Cory's husband already took final measurements for the draperies and he does the installation himself.. I will post pictures when completed. Thank you Cory for all your advise. I am looking forward to the next phase.
DAVID SPANN 11/14/2011
Concerning a 10 foot vertical blind that covered the exit onto the patio, the mechanism that turns the vertical pieces from open to close was not working properly. I live in Arizona, but the building I own is in Los Angeles. It was initially thought to be a simple fix by just re-adjusting the gearing on the top, but being over 20 years old, the blind, upon visual inspection, required the full ten foot mechanism (sorry, but I do not know the technical language for these parts). The gentleman, Gary Jacoby, made an appointment with the tenant, was extremely flexible, and a date was chosen for him to come to the apartment. Immediately after his inspection of the problem, he called me in Tucson to discuss the problem. We set up a repair date, confirmed it with the tenant and came out and fixed the problem very quickly. My tenant was so impressed with Gary and his work ethic and his personality that he texted me and told me how great this experience was.
As I mentioned above, I could not have been more pleased. Gary Jacoby explained in detail the reasons he could not fix the original piece and why, after 20 years, the top "slider" mechanism should be replaced. I would definitely would use him again. Have every confidence in the world about this man's forthrightness and honesty. He is very friendly and pleasant to be around.
Georgann Abraham 10/07/2011
First, Cory came to our house and showed me many options. I wasn't exactly sure what would be best in each room. Then I was having difficulty making a decision with regard to some of the windows. She was very patient, made good suggestions, and pointed out the most economical and reasonable options. Gary did the installation of the blinds and they have an installer for the shutters. All was perfect. We have had shutters installed in our previous house on 2 occasions. The first was ok, the second was very mediocre. These are the best - they are so well made and the job was done beautifully. The blinds are perfect. In addition, Cory and Gary are very enjoyable to work with. They make a great team! I trust them, appreciate the work done, and would hire them again in a miinute.
Sheila Goldman 07/26/11
I recently had new windows installed in my bedroom and was in need of an additional window treatment to add privacy. I already had lace curtains but wanted something that would still allow light and also provide for privacy when I wanted it. I called Jacoby Co. and Cory was able to come out within a day or so.
Cory was delightful to work with. She immediately had suggestions and knew what would work according to what we had discussed. She is very knowledgeable ,creative , talented , and easy to work with. Her choice/suggestion for my particular situation was not only practical, but would definitely keep in line with the decor of my room. We discussed fabric and trim choices and the order was placed.
A few weeks later, I was called and informed that my shades were ready to be installed. Gary came out and did an excellent job installing them, fast and easy. Not only did the shades operate with ease, but the look totally added the finishing touch to my windows and enhanced the look of my room tremendously. I was so happy and pleased with this choice of treatment , the quality, service and installation. Cory and Gary do feel like family, they are amazing people. You definitley feel the personal concern and attention they give to you, and their desire to provide the best that they can for each customer and situation. Yes, the cost was more than what I had expected, but since I was only doing these 3 windows, I decided to go with the expertsie and proven excellent customer ratings of this company and get what I really wanted. I am glad that I did.
You will not find a more pleasant and rewarding experience then working with Cory ,Gary and Company . I am so happy that I checked with Angie's List and found Jacoby Co.
Jacoby Company has come through again! The new window treatments in our bathroom add sophistication and understated elegance to the room. Cory understood exactly what we were trying to achieve, and helped us choose the perfect fabric. Gary was efficient and exacting in his installation. Both were kind and warm. It's the same service we got last time, and it ensures that we will call them next time!!
Geoffrey Oki 04/02/2011
I was very tired of my tangled, dirty, broken, falling apart vertical blinds on all four windows in my condo. Cory came in for the estimate and couldn't be more sweet or motherly (she can spot a struggling kid with a property that needs major help a mile away). She was quick, clear and helpful. She even gave me the Angie's coupon that I didn't even notice on the site (and that I later forgot that she had even applied! Sorry Cory!) A few weeks later after the custom blinds were finally in, Gary came in to do the install. Super fast, super clean, faster than what he even estimated. The new shades look great and work great. Definitely recommend them and will use them in future projects.
Adan Becker 02 /13/2011
I had an amazing experience with Cory Jacoby. Her ideas, professionalism, punctuality and responsiveness were fantastic. She came to the estimate with all of her fabric samples and spent quality time with me going over my drapery needs. I would definitely recommend her - especially because she does come with a wealth of ideas, and if you aren't sure what you're looking for, she will steer you in the right direction. Unfortunately, we weren't able to use her company because of an unforeseen financial situation, but when we can, I would definitely have her on my list to call to assist with my drapery needs.
Patrick Wilson 01/08/2011
I had no preconcieved notions of what I wanted to do to replace the ulgy, old curtains that had existed as I just repainted the kitchen. Gary came out just before the holidays and suggested blinds. I am absolutely astonished at how good they look! Warm, functional/practical and allows plenty of light. There is only one minor adjustment that I need addressed, but am extremely please! Additionally, Gary happened to notice some fabric swatches I had laid out and gave me some great direction on a sectional upholstry project. I might have Jacoby involved in this; hadn't realized they do this sort of work, too.
"I dont normally write a review..But I had such a great experience I had to share. I contacted the Jacoby's to give me an estimate for window coverings for my entire home. Cory came out and walked the house with me we discussed my needs for each room. She prepared a proposal for me giving different options for each room and what her recommendation was for each. She worked with my budget and helped me to separate my plan into 2 phases. The first phase was installed this weekend and it looks great and installed in less than 2 weeks. I had real wood shutters installed throughout the house. Their Shutter installer really had an eye for detail and did a wonderful job. Next will be the full draperies in the master and side panels in living and dining rooms. Gary , Cory's husband already took final measurements for the draperies and he will does the installation himself.. I will post pictures when completed. Thank you Cory for all your advise. I am looking forward to the next phase.
"Working with Cory and Gary was great. Besides
being professional and responsive, everything was
on time, which is a rarity in any kind of home improvement
or design business. Their experience showed in their
knowledge of the products and what would work best
in my home with my existing decor. Whether working
with them in conjunction with a designer or on your
own, I highly recommend them to anyone looking for
stunning and impressive window decor."
-Nicole Perry
"Dear Cory:
Thank you so much for your calls yesterday and today.
I want you to know that I greatly appreciate the care
you have taken with us as clients - and friends. I
had tears in my eyes when I heard your message about
replacing both shades. I certainly didn't mean to
underestimate you! I haven't felt any stress about
the whole situation, but nonetheless was overwhelmed
with gratitude for the way you intervened on my behalf
- without even being asked - to make things right
you and Gary are true professionals. What a blessing
to have met you! From the first time I have met you,
you have far exceeded my expectations.
With much appreciation,
-Jenny
"My experience with Jacoby Company began out
of desperation…
After buying a new home, I went through several interior
decorators and quickly became fed up! I was about
to give up and live in my partially furnished house
but realized I at least needed some window treatments.
I contacted a couple of window treatment companies
and set up consultations.
After meeting with several people, my next appointment
was with Cory Jacoby. By this point, I was so frustrated
I considered cancelling the appointment and just putting
sheets over my windows - but I kept my appointment
and within minutes of meeting Cory, I realized there
was hope after all! She listened to what I wanted
and offered various suggestions that she thought I
would like. Cory was not pushy, but she definitely
let me know when she felt strongly about what would
and would not look good in my house.
Even though I liked Cory and felt confident that
with her help I had my the right selections, I decided
to do one room only. I feel very strongly about customer
service and professionalism and did not want to invest
a lot of money into a company that did not have great
customer service. Within weeks I received a call to
install my new window treatments. Gary Jacoby, who
did the installation, was great. He worked with me
on exactly where I wanted everything placed and even
returned when I later changed my mind about the placement
of my drapes!
Since then I have worked with Cory and Gary on the
rest of my house, and I have been completely satisfied
every step of the way. Everyone at Jacoby Company
has been very helpful and have always been a pleasure
to deal with. I highly recommend Jacoby Company to
anyone interested in working with experienced professionals
who provide great customer service and quality products.
Now if I could just get Cory to decorate the rest
of my house…"
-
Nancy Espinoza,
Encino, CA
"Cory did a fabulous job with the drapes throughout
our house. She was spot-on in helping us figure out
what we wanted,
gave us great guidance on how to achieve the look
we sought, and the
installation work was top-notch. My husband and I
are so pleased with
how everything came out. Cory also designed a great
upholstered
headboard for our bedroom that pulls everything together.
Our entire
house now looks perfectly finished."**We found
them on Google!!!!!!
-
Marie H.
11/24/09 - "Our wonderful window wizards Cory
and Gary just came again today to install gorgeous
woven romans in our front hall, on our kitchen door,
and in a master bath. They also installed a stunning
roller blind in one of our offices, to coordinate
with Ralph Lauren paisley drapery. Once again, Cory's
design eye was unerring and Gary's skills were perfection.
We did decide the blinds needed small valences added
after the fact and Cory and Gary--as always--said
"no problem!" They're not only great from
the get-go, but they're master tweakers if you need
anything modified. We know we are ALWAYS in the best
of hands with this amazing husband and wife team.
They're just really good people working with really
good product--not surprisingly, the best in the biz.
Thank you again, Cory and Gary!"
11/24/09 - “Cory and her husband did window
treatments for our entire house, helping us choose
the type and style that was right for each room. They
installed everything … even made an upholstered
headboard for the master bedroom and coordinated screen
doors. It all looks great.”
-
C.HORRIGAN
11/24/09 - “Cory has a great eye and is a pleasure
to work with. We followed her advice on almost everything
and have been extremely pleased. She did shutters
for bedrooms and the den, beautiful curtains in the
living and dining rooms, and she made the perfect
old-time roller shades for the kitchen … they
match perfectly the style of th house. Everything
is top quality and was installed quickly. Cory even
went the extra mile and helped us pick out bedding
and other accessories to pull everything together.
When all was done, she even surprised us with a custom-made
skirt for the bed. Working with her was a wonderful
experience. She went beyond every step of the way.”
-
C. HORRIGAN
11/24/09 - "Gary finished installing my drapes
and woven wood blinds this morning. I just wanted
to drop a note of thanks, and say that the window
treatments are lovely. I admitted to Gary (Who was
fantastic -- so nice and professional!) that I had
been quite nervous about spending this amount of money,
after just having bought the house, appliances, etc.
on drapes, but I'm pleased with how everything turned
out. I look forward to being in touch with you in
the New Year to talk about finishing the rest of the
house."
-
Daos
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